My Dashboard

Please use our Support Form for your request.

SITRAIN Customer Support
Tel.: +49 (0)911-895-7575

Registration Guideline (PDF download)

To find your regional training contact for booking, please click here.

  1. SITRAIN training online FAQ

Frequently asked questions (FAQ) - SITRAIN online training

Our online trainings work in different virtual environments.

A link to the technical requirements for your online training can be found in the respective course description.

Technical requirements VLab

Technical requirements VLab

Technical requirements VE Lab

Technical requirements VE Lab

Technical requirements cRSP

Technical requirements cRSP (PDF, 56KB)

Technical requirements MyLiveZone

Technical requirements MyLiveZone (PDF, 54KB)

Technical requirements RealVNC

Technical requirements RealVNC (PDF, 113KB)

What online training courses is SITRAIN currently offering?

You’ll find our latest online training courses at:

In an online training course, am I able to ask my trainer questions?

Yes. You can ask your trainer questions in the online, virtual classroom at any time, just as you could in our on-site classroom courses.

Is it possible to complete exercises as part of the course?

Yes. Depending on the course selected, suitable solutions are available that allow you to apply your new theoretical knowledge in practice as part of the course.

What is the procedure from registration to participation?

Once you’ve registered, you’ll receive a confirmation, as well as an invitation before the course begins. Our trainer will provide you with additional information about the virtual classroom.


You want to add notes and annotations to your course documents – in this video we will show you how to do it!

Video: Annotations in course documents (00:03:23)


In your personal learning environment "MyTraining" you will find everything about your courses, certificates of participation, course documents and much more – in the video you will learn more!