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Tel. UK: +44 (0) 8458 507600
Tel. IRE: +353 (0) 1890 507600

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  1. FAQ

Listed below are the questions SITRAIN customers and trainees regularly ask us about. Hopefully this information will help you as well. If you cannot find your answer here please contact us and we will get back to you with the information you need.

Can you provide training at my location?

Yes we can provide training at the customer site. For more information please contact:

UK 08458 507600 / IRE 1890 507600

Is lunch included with the course fee?

Yes, for scheduled Industry Training courses at our Manchester site we provide lunch everyday within the course fee. A range of lunchtime meal options are available each day in the our "Beehive" restaurant but if you have any special dietary requirements please let us know before attending the course. We also provide light refreshments at course break times at no additional charge.

What time do classes begin and end each day?

For open courses at our Manchester site a standard course day starts at 09:00 and finishes at 16:30. The start and finish times on the first and last day may be different to this. To check the detailed times for your course please consult your course joining instructions which are sent out prior to your course date.

Do I need to bring my Personal Protection Equipment or my PC/notebook?

No. All courses at our Training Centre are classroom based so there is no requirement for any protection equipment.

Unless stated in your joining instructions you do not require your PC notebook/tablet for the training course. You may wish to bring a PC notebook/tablet with you for your own personal use during break times or at your hotel. Please note Siemens will not accept responsibility for any loss or damage to a personal PC notebook/ tablet while you are at Siemens, Sir William Siemens House, Manchester.

What is the dress code?

Siemens Manchester, including the Training Centre, is a standard office environment so smart casual dress is fine. If you are attending a course where you could be working with rotating machinery, for example CNC and drives courses, please avoid wearing loose clothing, scarves or ties in the training rooms. There is not a requirement to bring PPE to wear in the training rooms.

Is there wifi onsite?

Yes there is a free of charge guest wireless internet facility available at the Manchester site. If you wish to utilise this Wi-Fi facility you can collect a weekly internet voucher from reception.

What is the cancellation policy for scheduled courses places?

Cancellation requests must be made in writing. The following charges will apply:

Notice in working days           % of course fee payable

0-15                                         100%

16-25                                       50%

No fees will be charged where more than 25 days notice is received.

Notice period commences from the time that Siemens plc, Industry  Training Administration receives written confirmation. Substitutions will be accepted at any time for confirmed course places at no additional charge.