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Booked Training

MyTraining Account

Problems during first registration (checked spam folder?)

Problems logging in to an existing MyTraining account

Password is invalid / not accepted

Password reset is not successful

MyTraining account is deactivated

Change request for e-mail address or name (please put details in "free text")

MyTraining Booking

Course/WBT cannot be booked

Booked course/WBT can't be found in MyTraining ("Current Trainings" / "History")

WBT can't be opened/started

Empty screen is shown when opening a WBT

WBT/Test doesn't function properly (please put details in "free text")

Problems occur even after switching browser / deleting cache

MyTraining Downloads

Problems with downloading the certificate of participation in MyTraining

Feedback questionnaire can't be opened in MyTraining

Download of course documents is not possible in MyTraining

Download of annotated documents is not possible in MyTraining

Downloaded annotated documents from MyTraining are incomplete

Downloaded annotated documents from MyTraining have wrong formatting

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