My Dashboard

Please use our Support Form for your request.

SITRAIN Customer Support
Tel.: +49 (0)911-895-7575
E-Mail:

Registration Guideline (PDF download)


To find your regional training contact for booking, please click here.

|
  1. SITRAIN training online FAQ
  2. Technical requirements VE Lab

What are the technical requirements to attend an online training with VE Lab?

Requirements

  • PC with mouse and keyboard
  • Internet connection:
    – Data transfer rate of 16 Mbit/s
    – Up to 50 GB data volume
    – Your firewall must not block access to our virtual exercise environment "VE Lab" (see below)
  • Web browser with HTML5 support (Google Chrome, Mozilla Firefox, Microsoft Edge or Safari)
  • Headphones/Speakers and microphone
  • Downloads should be allowed by your company (to download exercises and projects)

Additional recommendations

  • Microsoft Teams App
  • Two monitors or one monitor and a tablet
    (Recommended resolution 1920 x 1080)
  • Webcam

Testing the access to the virtual exercise environment "VE Lab"

      To test the access to our virtual exercise environment "VE Lab", proceed as follows:

  1. Open our virtual exercise environment "VE Lab" in a web browser: https://www.sitrain-vee.com/
  2. Open "PowerShell" on your PC and enter the following command:

    Test-NetConnection -computername appstream2.eu-central-1.aws.amazon.com -port 443

        If you were able to open the web page and the connection test was successful, access to our virtual exercise environment "VE Lab" is ensured:

Image

If either of these tests failed, please consult with your IT administrator.

Contact